Shipping policy

Thank you for visiting and shopping at Bait Al Gadget. Following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on Sundays or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Our standard estimated delivery times are:

 

  • United Arab Emirates (UAE): 2 to 4 business days.

     

  • Saudi Arabia & Qatar: 3 to 7 business days.

     

Note: Delivery delays can occasionally occur due to unforeseen circumstances or courier issues.

3. Cash on Delivery (COD) We are pleased to offer Cash on Delivery (COD) as a payment method for our customers. Please ensure that someone is available at the provided delivery address to receive the package and make the payment in cash to the courier.

4. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes Bait Al Gadget is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages and Lost Packages If you received your order damaged or if the package is lost in transit, please contact us immediately at support@baitalgadget.com with your order number. Please save all packaging materials and damaged goods so we can resolve the issue with the courier and provide you with a replacement or refund.